SPRUCE INDUSTRIES | Solutions, Support, Sustainability

Privacy Policy

Whether you are an online customer or simply a visitor to our website, Spruce Industries values your privacy. Spruce Industries does not sell or trade the personal information of our online customers or site users. However, Spruce Industries reserves the right to disclose such information to the extent necessary to complete your online transaction or otherwise in accordance with this Privacy Policy. Should you have any questions regarding our Privacy Policy, please e-mail us at privacy@spruceindustries.com. If you have any reservations about ordering our products online, we encourage you to place your order by phone at the number listed above.

The Collection of Personal Information

Personal information is collected by Spruce Industries in two ways: voluntary account registration and payment method.

Voluntary Account Registration. If you decide to register an account with Spruce Industries, we will ask you for a password. You will then be able to access your account which stores all your shipping and billing information by using your e-mail address and password. You will have the option of saving your credit card information.

Payment Method. When you check out through SpruceIndustries.com, we collect information that helps us identify you. The more information you provide, the better we can customize our services and your experience to suit your needs and preferences. At the initial checkout we ask for your name, shipping and billing address, telephone number, e-mail address and your credit card number as well as expiration data and security pin.

Use of Personal Information

The above information is necessary for us to process your order and to notify you of any changes to your order status. If you register with our site, from time to time we may e-mail you with informative messages about our services that may interest you. Simply reply "Cancel Subscription" to discontinue these e-mails. As state above, Spruce Industries does not sell or trade the personal information of our online customers or site users.

Disclosure of Personal Information

Generally, Spruce Industries does not disclose personal information of its online customers or site users to any other person or entity, unless in furtherance of a customer order. However, Spruce Industries reserves the right to disclose personal information to (1) comply with applicable laws or legal process, (2) protect and defend our legal rights and company property, (3) prevent misuse or unauthorized use of the Spruce Industries website or (4) protect the safety or property of our site users, customers or members of the general public.

You may request the cancellation of your registration and the removal of your personal information from our website at any time by sending an e-mail to privacy@spruceindustries.com. Spruce Industries reserves the right to retain residual information in our records, but shall not use same for pecuniary gain. Spruce Industries further reserves the right to maintain any and all personal information on registered users who have violated this Privacy Policy.

Website Security

SpruceIndustries.com has security features to protect against the loss, misuse and alteration of personal information collected through use of the site. Spruce Industries uses industry-standard encryption technology to provide for the security of vital information. Our Web Site is certified by Comodo, which verifies that our Web site is authentic and that all transactions are secured by Secure Socket Layer (SSL) encryption. When the SSL is active, our website address should appear as beginning with "https://" and your browser may display a security icon (such as a yellow padlock). You will also see a Comodo image on the lower right corner of the Web site.

Online customers are reminded to "log off" when they have completed accessing their online accounts to protect against the unauthorized use of same. Any password registered or issued for use of our site should be maintained in secrecy and not disclosed to any unauthorized person. At the sole discretion of Spruce Industries, orders placed through the use of a valid password may not be avoided.

Spruce Industries makes no representation or guarantee that SpruceIndustries.com is totally and completely secure, including from "hackers". Spruce Industries offers SpruceIndustries.com for the convenience of its customers, who are advised that the use of this website is at their own risk and peril. Customers having any reservations about ordering our products online are advised to place orders by phone at the number listed above.

Acceptance of this Privacy Policy

Online customers and site users confirm their acceptance of this Privacy Policy through use of this website. If you do not agree with or have any reservations about any provision of this Privacy Policy, your sole remedy is to discontinue your use of this website and to proceed with your order by using the telephone number listed above. Spruce Industries reserve the right to modify this Privacy Policy at any time, your acceptance of which shall be deemed through your continued use of any this website following notification or posting of such changes.